QM Remote Access Server

If you need to access school resources or documents that are not available over the Internet or you need to access school resources that are in Google; i.e. Google Docs or Gmail from China; you can make use of the school's remote access server to connect back to a computer in school that will give you access to most of the resources normally available to you in school.

To access the remote server please follow the setup guide below for your given operating system.

Microsoft Windows

  1. Search for "Remoteapp" in the search bar and load the "RemoteApp and Desktop Connections" app as shown below

  2. Click "Access RemoteApp and desktops" from the left hand side of the window that opens

  3. Enter your school email address and click "Next"

  4. You should see a screen like the one below. Click "Next" again

  5. You will then be prompted to enter your credentials. Ensure that you prefix your username with "qmschoool\" as shown below and then click "OK". For example, if your user name is "19JDoe" you would enter "qmschool\19JDoe" for the username prompt.

  6. You should then be presented with a success screen. Click "Finish"

  7. In your Start Menu, you should have a new folder called "Work Resources (RADC)" with links to the available remote server resources

  8. Click the "Remote Desktop (Work Resources)" icon to access the remote server
  9. When prompted, enter your username and password; again prefixing your password with "qmschool\" and click "OK". For example, if your user name is "19JDoe" you would enter "qmschool\19JDoe" for the username prompt.

  10. You should now connect to the school's remote server where you can launch Google Chrome as if you were in school to access all your school emails and resources. When you have finished using the remote server, sign out as you would normally from any of the school computers

Mac OSX

  1. Open the App Store and search for "Remote Desktop"

  2. For the "Microsoft Remote Desktop 10" app, click "GET" and allow it to install
    • If the app is not available, please visit the Distance Learning section of the IT Support course for more information.
  3. Once the app finishes installing, locate it in the "Applications" folder inside your "Finder" window and run it

  4. Select whether or not you want to share performance and usage information with Microsoft on the next screen

  5. You then need to allow the app access to your camera and microphone

  6. The "Microsoft Remote Desktop" app will then open. Click the "Workspaces" tab at the top of the window and then select "Add Workspace"

  7. In the window which opens, enter your school email address and then click "Add"

  8. You will then be prompted to enter your User Account details. In the username field enter your network username preceded by "qmschool\" as shown below and enter your school password and then click "Continue". For example, if your user name is "19JDoe" you would enter "qmschool\19JDoe" for the username prompt.

  9. You should now see a list of "Work Resources" shown

  10. Click on the "Remote Desktop" icon to connect to the school's remote server. When prompted enter your username and password; again preceding your username with "qmschool\". For example, if your user name is "19JDoe" you would enter "qmschool\19JDoe" for the username prompt.

  11. You will then be shown a certificate warning. Click "Show Certificate"

  12. Select "Always trust "*.queenmargarets.com"..." and then click "Continue"

  13. You will then be prompted to enter your Mac OSX password as you are making changes to your certificate trust settings. Enter your Mac password and click "Update Settings"

  14. You should now connect to the school's remote server where you can launch Google Chrome as if you were in school to access all your school emails and resources. When you have finished using the remote server, sign out as you would normally from any of the school computers

Android or Apple smartphones and tablets

The steps for Apple and Android smartphones are very similar, so you should be able to follow these steps for either type of device.

  1. Search for "Microsoft Remote Desktop" in either the "Google Play Store" or "Apple App Store" and install the app with the following logo

  2. Once the app installs, open it and click the "+" icon in the top right

  3. Select "Remote Resource Feed" from the menu

  4. Enter your school email address and click "NEXT"

  5. You should be presented with the following screen. Click "NEXT" again

  6. You will then be prompted to select a user account. Select the drop down menu

  7. Select "Add user account"

  8. Enter your username and password, prefixing "qmschool\" to your username as shown below and then click "SAVE". For example, if your user name is "19JDoe" you would enter "qmschool\19JDoe" for the username prompt.

  9. Click "SAVE" in the top right to save your Remote Resource Feed

  10. You should then see a "Remote Desktop" icon under "Work Resources" as shown below

  11. On first connection to the "Remote Desktop" you will be presented with a certificate warning like the one below. Select "Never ask again for connections to this PC" and then click "CONNECT"

  12. You should now connect to the school's remote server where you can launch Google Chrome as if you were in school to access all your school emails and resources. When you have finished using the remote server, sign out as you would normally from any of the school computers


Last modified: Wednesday, 25 March 2020, 1:42 PM